At km914 we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a member of the km914 platform.
Every page and transaction on km914 is served over HTTPS with 256-bit TLS encryption. Your login credentials, personal details, and payment information are never transmitted in plain text.
km914 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with our international licensing obligations. We do not collect data speculatively.
km914 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing or commercial purposes — ever. Data sharing is limited to what is necessary to deliver our services or comply with legal requirements.
Internal access to member data at km914 is restricted to authorised personnel on a need-to-know basis. All staff with data access receive mandatory privacy and security training before being granted system permissions.
km914 members have the right to access, correct, export, and request deletion of their personal data. These rights can be exercised by contacting our support team — no complex forms or lengthy waiting periods required.
km914's data handling practices align with internationally recognised privacy standards and the requirements of our gaming licence. We review and update our privacy programme at least annually to reflect regulatory developments.
This Privacy Policy (the "Policy") is published by km914 (the "Company", "we", "us", or "our"), the operator of the online betting and gaming platform accessible at km914.app (the "Platform"). This Policy applies to all individuals who visit, register on, or otherwise interact with the Platform, including registered members, prospective members, and visitors who browse without an account (collectively, "you" or "Data Subject").
By accessing the Platform or creating a km914 account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
If you have questions about how km914 handles your personal data at any time, please contact our support team — details are provided in Section 14 below.
km914 is committed to transparent, fair, and lawful data processing. We will never use your data in ways that are incompatible with the purposes for which it was originally collected, and we will always notify you of any material changes to this Policy before they take effect.
km914 collects personal data across several categories depending on your level of engagement with the Platform. The categories below describe the full scope of data we may hold about you:
Full legal name, date of birth, gender, nationality, and copies of government-issued identification documents (KTP, passport, or SIM) submitted during the Know Your Customer (KYC) verification process.
Email address, mobile phone number, and residential address (city and province within Indonesia). This information is used for account communications, security alerts, and support correspondence.
Bank account details (account number, account holder name, and bank name — for example BCA, BRI, BNI, Mandiri, CIMB Niaga, or BSI), and e-wallet identifiers (GoPay, OVO, DANA, ShopeePay, or LinkAja account numbers). km914 does not store full card numbers or CVV codes. Financial data is used exclusively for processing deposits, withdrawals, and fraud prevention.
A complete record of all deposits, withdrawals, bets, wagers, bonus credits, and game outcomes associated with your account, including timestamps, amounts in Indonesian Rupiah (IDR), payment method references, and settlement results.
IP address, browser type and version, operating system, device model, screen resolution, referring URL, and session duration. This data is collected automatically when you access the Platform and is used for security monitoring, fraud detection, and platform optimisation.
Pages visited, games played (including sportsbook markets, live casino sessions, slots, Domino QQ, Sic Bo, and togel — Indonesia's traditional numbers lottery), session frequency, in-play betting patterns, and promotional interactions. This data helps km914 personalise your experience and improve our product range.
Records of your interactions with km914's customer support team via live chat and email, including the content and timestamps of those communications. These records are retained to resolve disputes, maintain quality standards, and comply with regulatory record-keeping requirements.
| Data Category | Examples | Collected At |
|---|---|---|
| Identity | Full name, date of birth, KTP / passport copy | Registration & KYC |
| Contact | Email, phone number, city / province | Registration |
| Financial | BCA / GoPay / OVO account details | First deposit / withdrawal |
| Transaction | Deposit history, bet records, winnings | Ongoing account activity |
| Technical | IP address, browser, device model | Every Platform visit |
| Behavioural | Games played, session frequency | Ongoing account activity |
| Communications | Live chat logs, support email threads | Support interactions |
The majority of personal data km914 holds is provided directly by you — during account registration, KYC document submission, deposit and withdrawal requests, communications with our support team, and when you respond to promotions or surveys.
When you visit km914.app, our servers automatically log technical and device data including your IP address, browser fingerprint, and session activity. This data collection is standard across all web-based platforms and is necessary for security and operational purposes. See Section 9 for more detail on cookies and tracking technologies.
km914 may receive personal data about you from the following third-party sources:
km914 processes your personal data only where there is a valid legal basis for doing so. The table below maps each processing purpose to its corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC) | Legal obligation & legitimate interests |
| Anti-money laundering (AML) checks | Legal obligation |
| Fraud detection and prevention | Legitimate interests |
| Responsible gaming monitoring | Legal obligation & legitimate interests |
| Sending security and account alerts | Performance of contract |
| Sending promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interests |
| Resolving disputes and complaints | Legal obligation & legitimate interests |
Where km914 relies on your consent as the legal basis for processing (for example, sending promotional emails or SMS notifications), you have the right to withdraw that consent at any time by updating your communication preferences within your account settings or by contacting support.
km914 does not sell your personal data. We share your data only with the categories of recipients listed below, and only to the extent necessary for the stated purpose:
Your financial data and transaction details are shared with Indonesian banks (including BCA, BRI, BNI, and Mandiri) and e-wallet providers (GoPay, OVO, DANA, ShopeePay, and LinkAja) solely to facilitate the processing of deposits and withdrawals initiated by you.
Your identity documents and biographical data are shared with our licensed KYC and AML compliance partners for the purpose of verifying your identity and screening against sanctions and politically exposed persons (PEP) lists. These partners are contractually bound to process your data only for verification purposes.
A unique player identifier (not your full name or contact details) is shared with game studio providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — to authenticate your session and record game outcomes. Game studios do not receive your financial or contact data.
km914 uses third-party cloud infrastructure, content delivery, and cybersecurity services to operate the Platform. These providers may process technical data (such as IP addresses and server logs) as a necessary part of delivering their services. All such providers are bound by data processing agreements that prohibit the use of your data for their own purposes.
km914 will disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or in connection with a formal legal investigation. In such cases, km914 will disclose only the minimum data required to satisfy the legal obligation.
Reminder: km914 will never contact you to request your account password, full bank account credentials, or one-time verification codes. If you receive any such request purportedly from km914, treat it as fraudulent and contact our support team immediately.
As an internationally licensed gaming platform, km914 operates infrastructure and engages service providers in multiple countries. Your personal data may therefore be transferred to and processed in jurisdictions outside Indonesia. Where such transfers occur, km914 takes steps to ensure that appropriate safeguards are in place — including contractual data protection clauses with all recipient organisations — so that your data receives a standard of protection equivalent to that applied within the Platform's primary operating jurisdiction.
If you have questions about the specific safeguards applicable to any particular international data transfer, please contact us using the details in Section 14.
km914 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
| Data Type | Retention Period |
|---|---|
| Account & identity data | Duration of account plus 5 years after closure |
| Transaction & financial records | 7 years from transaction date (regulatory minimum) |
| KYC documents | 5 years from submission or account closure, whichever is later |
| Support communications | 3 years from last interaction |
| Technical / device logs | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 3 years |
When the retention period expires, km914 will securely delete or anonymise your personal data so that it can no longer be attributed to you. In certain circumstances — for example, where data is the subject of an active legal dispute — we may retain it beyond the standard periods until the matter is resolved.
As a Data Subject, you have the following rights in relation to the personal data that km914 holds about you. To exercise any of these rights, please contact our support team (see Section 14). km914 will respond to all verifiable requests within 30 days.
Request a copy of all personal data km914 holds about you.
Ask us to correct any inaccurate or incomplete data in your profile.
Request deletion of your data where processing is no longer justified, subject to legal retention obligations.
Ask km914 to pause processing of your data in certain circumstances while a dispute is resolved.
Receive your data in a structured, machine-readable format for transfer to another service.
Object to processing based on legitimate interests, including direct marketing communications.
Where km914 cannot fulfil a request — for example, because retention is required by law — we will explain the reason clearly and tell you what options remain available to you.
km914 uses cookies and similar tracking technologies to operate and improve the Platform. The following cookie categories are used:
These cookies are required for the Platform to function. They maintain your login session, remember your account preferences, and protect the Platform against cross-site request forgery (CSRF) attacks. You cannot opt out of strictly necessary cookies without disabling the Platform entirely.
These cookies collect aggregated, anonymised data about how members navigate the Platform — which games they visit, how long sessions last, and where errors occur. This data is used solely to improve Platform performance and user experience. No individual is identified through analytics data.
Functional cookies remember your preferences — such as your preferred display language, last-visited game category, or responsible gaming reminder settings — so that you do not need to re-enter them on each visit.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via their privacy or security settings. Please note that disabling performance or functional cookies may degrade your experience on the Platform.
km914 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our technical and organisational security measures include:
While km914 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your km914 account and to enable two-factor authentication for maximum protection.
km914 is strictly an adults-only platform. The minimum age to register and use the Platform is 21 years. km914 does not knowingly collect personal data from individuals under the age of 21. If we discover that an account has been registered by a minor, we will immediately close the account, delete all associated personal data, and forfeit any balance in accordance with our Terms & Conditions.
Parents and guardians who believe that a minor in their care has registered on km914 are urged to contact our support team immediately so that the account can be closed and data erased without delay.
km914 employs automated age-verification checks during registration and will request KYC documents — including a government-issued photo ID — before approving any withdrawal. This process helps ensure that only eligible adults (21+) maintain active accounts on the Platform.
The Platform integrates third-party game studios, payment gateways, and analytics tools. While km914 carefully vets all third-party partners and requires them to operate under data processing agreements, km914 is not responsible for the independent privacy practices of these third parties. Once data is transmitted to a third party under a clearly defined and contractually limited purpose (for example, a bank processing your withdrawal), that party's own privacy policy governs subsequent handling of that data.
km914 does not embed social media tracking pixels or third-party advertising networks on the Platform. You will not be tracked across the web for the purpose of serving targeted advertisements based on your km914 activity.
km914 reviews this Privacy Policy at least once a year and may update it at any time to reflect changes in our data practices, legal obligations, or operational requirements. Where changes are material — meaning they meaningfully affect how we collect or use your personal data — we will notify you by displaying a prominent notice on the Platform or by sending a notification to your registered email address at least 14 days before the changes take effect.
Continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. The current version of this Policy is always accessible at km914.app/privacy-policy, and the "Last updated" date at the top of this page reflects when the most recent review was completed.
If you have any questions, concerns, or requests relating to this Privacy Policy or km914's handling of your personal data, please reach out to our team through the following channels:
km914 aims to acknowledge all privacy-related inquiries within one business day (WIB) and to resolve them within 30 days. For requests involving access to or deletion of your personal data, we may need to verify your identity before processing the request — this is to protect your data from unauthorised disclosure.
This Privacy Policy was last reviewed and updated on 1 January 2026. This version supersedes all prior km914 privacy notices.
Now that you know how we protect your information, enjoy the full km914 experience — sportsbook, live casino, slots, and more. Sign in to your account or explore our game range today. Adults only (21+).